Competition in Indonesia’s automotive industry is becoming increasingly intense. Chinese brands are driving the growth of EVs in the market, while Japanese brands continue to play a central role in service. It is time to look at the key strategies to win the hearts of Indonesian consumers.

Fnancial services industry is facing rising costs and declining margins. Artificial Intelligence (AI) emerges as a solution to enhance efficiency and innovation through personalization, automation, and relevant strategies to drive growth.

Sharia banking in Indonesia is growing rapidly, supported by digitalization that creates opportunities to reach Gen Z. This presents the right moment for Sharia banks to enhance understanding and build customer trust to stay relevant to evolving needs.

The Customer Satisfaction Index (CSI) does not always reflect consumer loyalty. Several metric approaches can help detect churn and build emotional connections with consumers.

Multifinance industry has the opportunity to boost sales by leveraging brand trust. Building a trustworthy brand, engaging relevant influencers, and focusing on customer-centricity can help drive potential leads for companies.

The use of digital services in Indonesia continues to grow, yet there is a need to strengthen digital literacy among its people. Several strategies can be implemented to enhance literacy and ensure the security of personal data.

Indonesia’s beauty industry is undergoing a transformation as skincare becomes a daily essential, local brands dominate with influencer-driven strategies, and younger consumers redefine beauty around authenticity and healthy skin.

Indonesia’s 4-wheels industry is in an exciting momentum. New car sales are stagnating, while purchases of used cars and EVs are rising. Three key topics emerge: affordability, innovation, and customer loyalty.